For those of you keen on following news over on Punk Labs we have been dealing with RocketDock.com’s server downtime. I am so disapointed in our managed server company’s support on this one. We purchased the new server last month to take the full load of RocketDock.com. Upon switching everything over we noticed a huge onslaught of spam emails going to PolyVector’s personal email (which he also happens to use for business related stuff). We have searched high and low for the problem on our server. The odd thing is no one else who we host email for has had trouble with this spam occurrence (trust me, you would know what I am talking about if it happened to you). Then the unthinkable happens and our server company has told us the IP for that particular server running RocketDock.com has been blocked (who has blocked it, we don’t know, we are assuming the company’s ISP).
Now we are not server experts…I would call myself a complete novice, PolyVector knows the file system structure and how to work with settings files (and more I am sure). But when it comes down to this weird spam issue our hosting company has been….well…lets just say support is non-existant. Why on earth are we paying for a managed server when we aren’t getting help managing it. Our biggest fear was the new server came with a nice spam bot or botnet or some kind of fun virus sending out email. It isn’t unheard of and issues like this do occur. In fact our last dedicated server company had to take down quite a few servers before we moved to fix a virus that did much the same thing.
Anywho,besides all this going on our phone has decided to sop working. We have been having issues with Skype on and off for a little over a year now. I had recently given up and forwarded our Skype number to our iPhone so we can still get calls while we debate on switching everyone/thing over to using solely the iPhone number. but now the forwarding doesn’t even work and we have been getting calls from friends where we can’t hear anything (not even a crackle) on their side. I am still not certain if they can hear me. So if you call our normal number you will get frustrated voicemail message from me saying to call the iPhone.